REGULATIONS

TERMS AND CONDITIONS

General Provisions
1. These Regulations define the conditions for short-term rental of apartments available on the bobapart.pl website, operated by Radny Capital sp. z o.o., located at al. płk Władysława Beliny Prażmowskiego 20a/6, 31-514 Kraków, NIP: 6751637356, REGON: 369533213, registered under KRS number: 0000719759 in the business register maintained by the District Court for Kraków – Śródmieście, XI Commercial Division of the National Court Register, with a share capital of 5,000 PLN (hereinafter referred to as "Lessor"), as well as the conditions for making reservations.
2. The rental of the Apartment is short-term and is not intended to meet the Client's permanent housing needs. Therefore, the provisions of the Act of June 21, 2001, on the protection of tenant rights, municipal housing resources, and amendments to the Civil Code do not apply.
3. These Regulations are an integral part of the short-term rental agreement for the Apartment. The conclusion of the agreement is equivalent to accepting the provisions of the Regulations, which the Client confirms by completing the reservation form.
Reservation Process
1. To make a reservation, the Client must complete and submit the reservation form for a specific Apartment via the bobapart.pl website or through the intermediary’s site. The agreement is considered concluded when the Lessor’s bank account is credited with the payment for the rental.
2. In case of cancellation of the rental up to 1 day before the agreed start of the service, the Lessor will refund the rent paid by the Client, subject to section 3.
3. The Lessor does not refund the rent in the case of cancellation of a non-refundable rental option, regardless of the time of cancellation.
Apartment Handover and Return
1. The handover and return of the Apartment occur at times and in a manner agreed with the Lessor.
2. The Apartment is available for check-in from 15:00, and must be returned by 11:00 on the last day of the rental unless other explicit and mutually agreed arrangements are made.
3. On the last day of the rental, the Client must return the Apartment to the Lessor in a condition not worse than at the start of the rental, taking into account normal wear and tear.
4. If the Apartment is not returned at the agreed time, the Client must pay the rental fee for each additional started day according to the current price list.
Client Responsibilities
1. The Client is responsible for any damage caused by themselves or their companions in the building where the Apartment is located, in the Apartment, and to the Apartment's equipment, whether intentional or unintentional.
2. The Lessor may refuse to rent to a Client who, during a previous stay, violated the Regulations, caused damage to property or personal injury, or otherwise disturbed the peaceful stay of other guests.
3. The Lessor is not liable for loss or damage to the Client's belongings located in the Apartment.
4. The Lessor is not liable for items brought into and left after the end of the rental. Personal items left by the departing Client in the Apartment will be sent to the address provided by the Client at their expense. In the absence of such instructions, the Lessor will store these items for 1 month from the departure date and then transfer them to the appropriate institution or dispose of them.
5. The Client may not sublet the Apartment.
6. Clients must properly secure the Apartment, meaning that they must carefully lock the entrance doors and windows each time they leave and securely store the keys to prevent access by unauthorized persons. Removing items from the Apartment is prohibited. Clients must take care of the rented Apartment, including turning off unnecessary lights, air conditioning, and water, and not removing information posted on the Apartment doors.
7. On the day of departure, Clients are required to dispose of their waste in the appropriate containers.
8. For leaving the Apartment in a condition beyond normal use or for other damages resulting from non-compliance with these Regulations, the Client will incur an additional fee of 200 PLN, which will be charged after check-out, with photos of the Apartment and information about the charge sent to the email address provided in the reservation. This applies particularly to mess, permanent stains on bedding or towels, and damage to furniture or equipment. This does not preclude seeking claims under general principles as per the Civil Code.
Prohibitions and Penalties
1. Smoking is strictly prohibited in the Apartment and building, under the penalty of terminating the rental agreement. This prohibition applies to all apartments and common areas of the building. Violating this ban will result in a contractual penalty of 1,000 PLN.
2. Quiet hours are from 22:00 to 6:00 and apply throughout the building.
3. The Client must use the Apartment according to its intended purpose, respect quiet hours, and maintain the peace of other guests in neighboring apartments.
4. The Client must adhere to social norms and comply with binding orders from state authorities.
5. Clients renting apartments with balconies are prohibited from littering the garden of the neighboring building. Any violation, verified by monitoring, will incur an additional cleaning fee of 200 PLN according to § 4 pt. 4.
6. The Lessor has the right to terminate the rental agreement immediately if the Client does not comply with these Regulations, particularly in cases of aggressive behavior towards other apartment users.
7. A total ban on keeping pets applies in the Apartment, unless otherwise agreed by the parties. Violating this ban will result in a contractual penalty of 1,000 PLN. Additionally, the Client may be charged for further costs arising from damage to the Apartment or building due to pets.
8. Losing the key results in a contractual penalty of 300 PLN, which covers the cost of replacing the lock.
Consumer Rights
1. The Client acknowledges being informed about the provisions of Article 38(12) of the Consumer Rights Act, which states that the right to withdraw from an agreement concluded outside the business premises or at a distance does not apply to agreements for the provision of accommodation services other than for residential purposes if the agreement specifies the day or period of service.
Dispute Resolution
1. All disputes will be resolved amicably. If no agreement is reached, the court competent for the location of the Apartment shall have jurisdiction.
Personal Data Protection
1. The administrator of personal data is Radny Capital sp. z o.o., al. płk Władysława Beliny Prażmowskiego 20a/6, 31-514 Kraków, NIP: 6751637356, REGON: 369533213, registered under KRS number: 0000719759 in the business register maintained by the District Court for Kraków – Śródmieście, XI Commercial Division of the National Court Register, with a share capital of 5,000 PLN (hereinafter referred to as "Administrator"). Contact with the Administrator can be made at the above address or electronically at biuro@bobapart.pl.
2. To enhance security, the building is monitored.
3. Personal data is processed:
  1. To fulfill the agreement of which you are a party, or – at your request – to take action to enter into the agreement (legal basis: Article 6(1)(b) GDPR),
  2. When processing is necessary for the purposes of the legitimate interests of the Administrator (legal basis: Article 6(1)(f) GDPR),
  3. For marketing purposes, including sending commercial information – only if you give your consent (legal basis: Article 6(1)(a) GDPR).
4. Personal data is collected through:
  1. Voluntarily provided information in forms,
  2. Collection of "cookies".
5. The Administrator processes only information voluntarily provided by the user. Failure to provide such information will make it impossible to conclude the agreement.
6. Consent to process data can be withdrawn at any time without justification.
7. Personal data is processed for the period necessary to achieve the legitimate interests of the Administrator in cases specified in section 8.3(1) and (2), and in the case specified in section 8.3(3) – until the withdrawal of your consent for marketing purposes.
8. The Administrator ensures that data is protected in accordance with applicable regulations and has implemented security procedures to prevent unauthorized disclosure.
9. Only authorized employees and associates of the Administrator have access to personal data.
10. Personal data may be transferred only to entities cooperating with the Administrator in the areas of legal, accounting, and IT services, as well as courier or postal services to fulfill the agreement. In these cases, the Company enters into data processing agreements with these entities with provisions meeting the minimum requirements as specified in Article 28 GDPR.
11. We do not transfer personal data to any third country, nor do we make automated decisions, including decisions resulting from profiling.
12. Users have the right to request access to their data, obtain copies, rectify, transfer, delete, and restrict processing of their data, as well as to object to its processing or request its transfer to another administrator.
13. In matters related to personal data processing by